Refund policy

🔁 Return Policy

At YKGZ STORE, we strive to offer you high-quality products, curated from trusted suppliers. If you are not fully satisfied with your purchase, we’re here to help!

✅ Eligibility for Return

• You can request a return within 7 days of product delivery.

• To be eligible for a return:

  • The item must be unused and in its original packaging.

  • The item must be in the same condition that you received it.

  • It must include all original tags, accessories, or parts (if any).

  • A video proof of the package opening is required in case of damaged, defective, or wrong product delivery.

🚫 Non-Returnable Items

• Products marked as “Non-returnable” or “Final Sale.”

• Personal care, hygiene, or innerwear products (for safety reasons).

• Customized or personalized items.

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💸 Refund Policy

💳 How Refunds Work

• Once your return is approved and inspected, your refund will be processed.

• The amount will be credited to your original payment method or to your YKGZ Wallet within 5–7 business days.

🔄 Refund Scenarios

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📦 Return Process

To initiate a return:

1. Email us at ykgzstore@gmail.com or WhatsApp us at +91-7020083881 with your order ID and issue details.

2. Attach clear photos or unboxing video as evidence.

3. Our team will verify your request and arrange reverse pickup (if applicable).

4. Once the item is received and inspected, we’ll notify you about the refund status.

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🔐 Note:

• YKGZ STORE reserves the right to deny a return/refund request if it doesn't meet our policy conditions.

• We act as a facilitator between you and our supplier (Meesho), so processing times may vary slightly.

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🧡 Questions?

We’re always here for you.
📩 Email: ykgzstore@gmail.com📞 WhatsApp: +91-7020083881
🌐 Website: www.ykgzstore.in